1. Information We Collect
A) Personal Information
- Full name
- Mobile number
- Email address
- Billing details
B) Transaction Information
- Payment history
- Biller details
- Transaction amounts and timestamps
C) Technical Information
- IP address
- Device type and operating system
- Browser type
- App usage data
D) Cookies and Tracking Data
We may use cookies and similar technologies to enhance user experience, track usage patterns, and improve service performance.
2. Purpose of Data Collection
- To process bill payments and complete transactions
- To provide customer support and resolve queries
- To send transaction alerts, confirmations, and updates
- To improve platform performance and user experience
- To detect and prevent fraud or misuse
- To comply with legal and regulatory requirements
3. Data Security
We implement appropriate technical and organizational measures including encryption, restricted access, and regular monitoring to safeguard your data.
However, no system is completely secure, and users are advised to exercise caution.
4. Sharing and Disclosure
- With payment gateways and banking partners
- With regulatory or government authorities when required
- With service providers under strict confidentiality obligations
5. Data Retention
We retain user information only as long as necessary for operational, legal, and regulatory purposes. Data is securely deleted or anonymized thereafter.
6. User Rights
- Access and review personal data
- Request correction of inaccurate data
- Request deletion (subject to legal obligations)
- Withdraw consent where applicable
7. Cookies Policy
Cookies help improve your experience by recognizing repeat users, understanding usage patterns, and enhancing performance. You can disable cookies in your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
9. Policy Updates
AK INFOPARK PRIVATE LIMITED reserves the right to update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.
10. Contact Information
Email: support@snape.in